Small is beautiful...
Every day, over 200 million small businesses around the world work hard to create a delightful customer experience. We founded enfore to provide these businesses with the technology that enables them to compete in the connected world. Through innovative hardware and powerful software, as well as comprehensive service offerings, enfore delivers a solution that connects all operational aspects. Working at enfore is not for everyone, not because we are better or worse, but because we are disciplined, focused, reliable and trustworthy. Every day, for as long as it takes.
As a valuable new member of the engineering team we are looking for a Technical IT-Support (Inhouse)* for our office in Hamburg. You will work in a dedicated and international team of Administrators and Network Engineers who appreciate and practice transparency and direct communication. If you are passionate about building and maintaining our cloud platform and if you want to develop an outstanding product, you are the right person for us!
What to expect...
- You support the users with all IT questions around the client workstation in 1st and 2nd level support directly on site: onboardings and offboardings (user administration, identity and access management, setup, reset and backup of Mac / Windows / Linux devices, etc.)
- You carry out rollouts independently
- If necessary, support in system administration
- Delivery, exchange and installation of hardware and software
- Configuration of the common tools (G Suite, Jira, GitLab, Nexus)
- Maintenance of the office IT infrastructure such as monitors, zoom conference systems, administration of hardware and software licenses
- Work independently on projects that are considered as necessary to improve the entire IT experience with enfore
What we need...
- Helpful, independent and friendly personality combined with a precise, conscientious and independent approach of working
- Successfully completed training in the IT field, e.g. as an IT specialist for system integration or comparable
- Extensive experience with the MacOS, Linux and Windows operating systems
- Knowledge of the configuration of the tools we use (Google Workspace, formerly Google G Suite, Jira, GitLab, Slack, etc.)
- Fluency in German as well as English, is mandatory
At enfore, we are passionate about building products. We put our heart and soul into building a platform and apps that are magnificently designed and technologically refined. Achieving that takes a lot of talent, passion, perseverance and determination. The goal: to digitalize one of the last untapped markets in this world and make it more competitive along the way. We're talking about the Small businesses, which are an important aspect that shapes and defines entire cityscapes and our quality of life. The complexity of our vision and our product, requires a high intrinsic motivation with an accompanying high demand on ones own work and environment. In your role as Technical IT-Support (Inhouse)*, you and your team will make a significant contribution towards bringing us a little closer to this goal every day. So if you really want to make a difference and work is more than just a means-to-an-end for you: we are the place to be in Hamburg.
*At enfore we value equality and are against any kind of discrimination. Regardless of ethnicity, gender, religion, disability, age or sexual orientation, all candidates and employees have equal opportunities. We value diversity and are committed to integration and inclusion.